ServerNeeds
Your Server Place

Terms of use

Welcome to our website, and thank you for joining us!

This document, including any documents it expressly incorporates by reference, sets forth the terms governing your access to and use of serverneeds.com (http://serverneeds.com/), encompassing all content, functionality, and services available through our website.

By accessing or using our website or other services, you agree to these Terms of Use. Please read them carefully.

From time to time, we may offer various services that could be governed by additional terms. Using any such service binds you to the applicable guidelines, terms, and agreements specific to that service ("Specific Service Terms"). In case of any conflict between these Terms of Use and the Specific Service Terms, the latter shall prevail.

LICENSE AND ACCESS RIGHTS

Subject to your compliance with these Terms of Use, any applicable Specific Service Terms, and payment of any applicable fees, you are granted a limited, non-exclusive, non-transferable, non-sublicensable, revocable right to access and use our services for personal, non-commercial purposes. Specifically, this access is intended for purchasing personal items from our website, not for commercial benefit or on behalf of third parties unless we provide explicit prior consent. This license does not cover: any commercial use of our services or their contents; the collection and use of any product listings, descriptions, or prices; any derivative use of our services or their contents; downloading or copying account information for the benefit of another party; or the use of data mining, robots, or similar data gathering and extraction tools.

All rights not explicitly granted to you are reserved by us or our licensors, suppliers, publishers, rights-holders, or other content providers. No part of our service may be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without our express written consent. You may not misuse our trademarks, logos, or other proprietary information without our express written consent. We reserve the right to refuse service, terminate accounts, and/or cancel orders at our discretion, including if we believe a customer's conduct violates applicable law or is harmful to us.

REVIEWS AND COMMENTS

If allowed, you may post reviews, comments, and other content; send suggestions, ideas, comments, questions, or other information, as long as the content is not illegal, obscene, threatening, defamatory, privacy-invading, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable.

Posting content grants us a nonexclusive, royalty-free, perpetual, irrevocable, fully sublicensable right to use, reproduce, modify, publish, perform, translate, create derivative works from, distribute, and display such content worldwide. It also grants us and our sublicensees the right to use the name you submit in connection with such content. You warrant that you own or control all rights to the content you post, that it is accurate, and that you will indemnify us for all claims arising from the content you supply. We have the right but not the obligation to monitor and edit or remove any content. We take no responsibility and assume no liability for any content posted by you or any third party.

YOUR ACCOUNT

To access certain services, you might need an account. You are responsible for maintaining the confidentiality of your account and password and for restricting access to your account. You agree to accept responsibility for all activities that occur under your account or password. Immediately notify us of any unauthorized use of your account. We sell to adults who can make purchases with a credit card or other permitted method. If under 18, use our services only with the involvement of a parent or guardian. We reserve the right to refuse service, terminate accounts, or cancel orders at our discretion.

A valid email address is crucial for effective communication. Providing a false email address or engaging in suspicious activities may result in immediate account suspension. We reserve the right to suspend accounts for suspicious activities or at our discretion if actions violate our terms or pose a risk to us or our users.

VALID EMAIL ADDRESS

For effective communication when using our services, it's crucial to provide a valid and current email address. Providing a non-existent email address, coupled with detected suspicious activities on your account, will lead to immediate account suspension. This suspension is enforceable without the possibility of account recovery.

ACCOUNT SUSPENSION DUE TO SUSPICIOUS ACTIVITIES

Should we detect any suspicious or unauthorized activities associated with your account, we reserve the right to temporarily or permanently suspend your account. Such actions are at the discretion of the platform administrators to ensure the security and integrity of the platform.

ACCOUNT SUSPENSION AT PLATFORM'S DISCRETION

Be aware that your account may be suspended at the platform's discretion if your actions contravene our terms of service, community guidelines, or if we assess your account as a risk to the platform or its users. Such suspensions will be executed without the option for account recovery.

We are dedicated to maintaining a safe and secure environment for all users of our platform. By utilizing our services, you agree to adhere to these terms and acknowledge that failure to comply may lead to account suspension or other necessary actions by the platform administrators.

ELECTRONIC COMMUNICATIONS

When you engage with Company Services, or send emails, text messages, and other communications from your desktop or mobile device to us, you're communicating with us electronically. You consent to receive electronic communications from us, such as emails, texts, mobile push notices, or notices and messages on this site or through the other Company Services. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

COPYRIGHT & TRADEMARKS

All content available through any Company Service, such as text, graphics, logos, button icons, images, audio clips, video, and software, is the property of the Company or its content suppliers. The compilation of all content accessible through any Company Service is the exclusive property of the Company, protected by both United States and international copyright laws. Company's trademarks and trade dress may not be used in connection with any product or service that is not Company’s, in any manner that is likely to cause confusion among customers, or in any manner that discredits Company. Unauthorized use of our trademarks or service marks in meta tags without prior explicit consent is strictly prohibited.

INFRINGEMENT COMPLAINTS

We respect the intellectual property rights of others. If you believe that your work has been copied in a way that constitutes copyright infringement, please contact us.

PRIVACY

Please refer to our Privacy Notice to understand our practices. This notice also governs your use of Company Services.

SERVER ACTIVATION PERIOD:

Upon purchasing a server from Serverneeds, users must comply with all Know Your Customer (KYC) and Anti-Money Laundering (AML) procedures. Please note that refunds are not available once a server is purchased.

MINIMUM SERVER PAYMENT DURATION:

The minimum payment duration for a server is 72 hours. It is imperative to follow these guidelines when purchasing servers through Serverneeds to ensure a seamless experience. Failure to adhere to these rules may result in service interruptions or penalties.

KYC AND AML COMPLIANCE

When purchasing servers through our platform, you agree to undergo thorough Know Your Customer (KYC) and Anti-Money Laundering (AML) procedures. This is a crucial part of our commitment to maintaining a safe, transparent, and compliant environment for our users. It involves the verification of identity and the assessment of potential risks for illegal activities. Please be aware that no transactions involving cryptocurrencies will be facilitated on our platform, underscoring our adherence to regulatory standards and financial security measures.

Only FIAT currency transactions are accepted for payments and replenishments, aligning with the commitment to ensure a secure and compliant financial environment for all users.

SECURITY AND COMPLIANCE

Security and compliance are cornerstones of our operations. As part of our commitment to maintaining the highest standards of data protection and regulatory compliance, we employ state-of-the-art security measures. These include advanced encryption technologies, rigorous identity verification processes, and comprehensive anti-money laundering protocols. Our aim is to safeguard your information and transactions against unauthorized access and financial crimes, ensuring a secure and trustworthy environment for our users.

TRANSPARENCY AND ACCOUNTABILITY

Transparency and accountability are principles we uphold in every aspect of our operations. We believe in providing clear, accessible information about our services, including how we manage and protect user data. Should you have any questions or concerns regarding our policies or practices, we encourage open communication and are here to provide the necessary clarity and support.

GLOBAL COMPLIANCE

Recognizing the global nature of our services, we adhere to international compliance standards, including those related to KYC and AML regulations. Our commitment to global compliance ensures that we operate within the legal frameworks of the jurisdictions we serve, offering peace of mind to our clients worldwide.

RISK OF LOSS, RETURNS/REFUNDS & TITLE

The risk of loss and title for items purchased from the Company pass to you upon our delivery of the items to the carrier. Conversely, we do not take title to returned items until the item arrives at our fulfillment center. At our discretion, a refund may be issued without requiring a return. In this scenario, we do not take title to the refunded item. It is your responsibility to review the contents of your return package before shipping it back to us. We are not responsible for any additional items sent back with the returned items. Any such items may be destroyed, and we have no obligation to return them to you.

PRODUCT DESCRIPTIONS; TYPOGRAPHICAL ERRORS; SITE CONTENT

The Company strives for accuracy in all aspects. However, we do not guarantee that product descriptions or other content of any Company Service is accurate, complete, reliable, current, or error-free. If a product offered by the Company itself is not as described, your only remedy is to return it in unused condition for a refund. Likewise, if a Company Service is not as described, your sole remedy is to request a refund for such Company Service.

In the event of a product or service being listed at an incorrect price or with incorrect information due to a typographical error or an error in pricing or product information received from our suppliers, we have the right to refuse or cancel any orders placed for such product or service. We reserve the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, we will issue a credit to your credit card account in the amount of the charge.

Website content is for informational purposes only. Consulting a licensed physician or qualified health care professional for advice, diagnosis, and/or treatment of any health-related condition or before starting any physical activity using our products or services is solely your responsibility. User submissions or opinions expressed on the Website Services are those of the individual and may not reflect our opinions. Product representations on the Website are those of the vendor, not the Company, unless specifically noted.

Our websites may feature links or ads to other sites not owned or operated by us. You acknowledge that we are not responsible for the operation of or content located on or through any such site. The inclusion of third-party sites does not imply endorsement by the Website.

TERMINATION AND EFFECT OF TERMINATION

In addition to any other legal or equitable remedies, we may, without prior notice, immediately terminate or revoke any or all of your rights granted under these Terms of Use. Upon such termination or revocation, you must cease all access and use of the Company Services, and we shall, in addition to any other legal or equitable remedies, immediately revoke all password(s) and account identification issued to you and deny your access to and use of this Website or any other Company website in whole or in part. Any termination shall not affect the respective rights and obligations (including payment obligations) of the parties arising before the date of termination.

DISCLAIMER AND LIMITATION OF LIABILITY

Company services are provided "as is" and "as available," unless otherwise specified in writing. We make no representations or warranties of any kind, express or implied, as to the operation of Company services, or the information, content, materials, products (including software), or other services included on or otherwise made available to you through Company services, unless specified in writing. You expressly agree that your use of Company services is at your sole risk.

To the fullest extent permissible by law, the Company disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. We do not warrant that the Company services, information, content, materials, products (including software), or other services included on or otherwise made available to you through Company services, Company’s servers, or electronic communications sent from the Company are free of viruses or other harmful components. To the fullest extent permissible by law, the Company will not be liable for any damages of any kind arising from the use of any Company service or from any information, content, materials, products (including software), or other services included on or otherwise made available to you through any Company service, including, but not limited to direct, indirect, incidental, punitive, and consequential damages, unless otherwise specified in writing.

Our total liability to you for any damages (regardless of the foundation for the action) shall not exceed the amount you paid us for the applicable product or service.

By purchasing servers from this site, customers must undergo all procedures related to KYC and AML, ensuring a secure and compliant transaction environment. Only FIAT currency transactions are accepted for all payments and replenishments, reflecting a commitment to regulatory adherence and financial security.

SERVICES AND PARTNERSHIPS

Serverneeds is proud to be an official partner of leading hosting service providers, including names like Digital Ocean, Vultr, and Linode. Through these partnerships, we are committed to offering you reliable and high-quality hosting solutions. Please be aware that certain restrictions may apply to these services, in alignment with our commitment to comply with all KYC and AML procedures and only accept FIAT currency for transactions.

RESTRICTED COUNTRIES

Due to the terms of use imposed by our partner service providers and our commitment to adhere to international regulations, we are unable to offer our services to customers located in certain countries. This list includes, but is not limited to, the Russian Federation, Iran, North Korea, Cuba, and Venezuela. By using our services, you confirm that you are not located in any of these restricted countries. Unfortunately, if you are located in one of these countries, we are unable to provide our services to you due to these restrictions.

DISPUTES, REMEDIES & APPLICABLE LAW

Any dispute or claim relating in any way to your use of any Company Service, or to any products or services sold or distributed by Company or through Serverneeds will be resolved by binding arbitration, rather than in court, except that you may assert claims in small claims court if your claims qualify. The Federal Arbitration Act and federal arbitration law apply to this agreement.

There is no judge or jury in arbitration, and court review of an arbitration award is limited. However, an arbitrator can award on an individual basis the same damages and relief as a court (including injunctive and declaratory relief or statutory damages) and must follow the terms of these Terms of Use as a court would.

By using any Company Service, you agree that the laws of the state of Georgia, without regard to principles of conflict of laws, will govern these Terms of Use and any dispute of any sort that might arise between you and the Company.

MODIFICATION & SEVERABILITY

We reserve the right to make changes to our website, policies, Service Terms, and these Terms of Use at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.